
How can we help?
Most answers are already here, and we keep adding to it as new questions come in, so it's worth a search first. If yours isn't covered, start a chat and our team will take it from there.
For Employers
How can Talentbank help us hire?
We help employers hire interns, fresh graduates and experienced professionals through career fairs, Recruitment Drives, LinkedIn Talent Campaigns, Recruitment and Executive Search. Posting a job on Talentbank Career Passport is free. Read more →
Which service suits our hiring need?
As a guide: for a few hires or more visibility, a free Career Passport listing or a career fair booth. For a set number of graduates in a set window, a Recruitment Drive. For ongoing hiring of five or more roles, or to reach people not actively looking, LinkedIn Talent Campaigns. For one experienced role, Recruitment. For a senior or leadership role, Executive Search. For high-stakes hiring at scale, Bespoke Engagements. This is early guidance; the final scope and terms are agreed with our team. Read more →
Which career fair should we join?
Hiring interns: our Campus Series fairs at universities. Hiring fresh graduates and professionals with two to 10 or more years' experience: the Flagship Series: the Talentbank Career Fair and the National Career Fair. Venues are on each fair's listing. Hiring for specific skills such as technology, engineering, semiconductor or finance: our Industry Series fairs. Read more →
How do we book a booth?
Choose a fair on the events calendar and speak to our team. We confirm every booking by email, and the exhibitor terms, covering payment, changes and cancellation, come with your booking. Read more →
What comes with a standard booth?
Every standard booth, whatever its size (3x3m, 3x2m or 2x2m), comes with one table, two chairs, one power socket, one light, partition walls and a company-name fascia sticker of up to 32 characters, including spaces.
Can we choose where our booth is?
Yes, subject to availability. Premium positions, such as those near the entrance or with a corner or double frontage, are priced higher. You can also ask to be placed near or away from a particular company, subject to availability.
What should we bring to our booth?
Business cards, banners and buntings, a sign-up form, a laptop for on-the-spot interviews, and giveaways. Games, sampling or giveaway activities need our approval first. Food and drink stalls also need the venue's approval, which we help you arrange.
Do you screen candidates at career fairs?
No. Career fairs are walk-in and open to all, so you meet candidates and shortlist on the day. Screening is available with a Recruitment Drive, and as an add-on to LinkedIn Talent Campaigns.
Can you guarantee a number of candidates?
Not for a fair booth. Turnout depends on many things, including the season, the mix of employers and the roles on offer. With a Recruitment Drive, you see registration numbers before the day, so you know where you stand in advance.
Do you charge commission on hires from a fair?
No. A booth is a flat fee, with no commission on hires and no cap on the number of roles you promote.
Can a company without a Malaysian entity exhibit?
Yes. You can pay through a Malaysian entity or from overseas. Someone from your company must be at the booth in person; a video presentation alone is not possible.
Can recruitment agencies book a booth?
Yes, for their own hiring. If you are hiring on behalf of a client, the client company must be disclosed.
Are any industries not accepted?
We do not accept gambling companies. Alcohol and tobacco companies are not accepted at campus fairs, though they may take part in our Flagship and Industry Series fairs. Direct sales companies may recruit for head-office roles only, never for sales agents.
What language should our booth staff speak?
Booth staff should be comfortable speaking English, the common language at our fairs.
Will other companies from our industry be there?
Usually, and that is normal: two to five companies per industry is typical, and we balance the mix. The candidate pool is large enough for everyone.
What happens if it rains, or there is an emergency?
Fairs go ahead in rain or storms. In a serious emergency, the fair is called off and we notify everyone through our official channels. If we postpone or cancel a fair, the exhibitor terms set out your options; we encourage carrying your booking forward to the next fair.
What do we receive after a fair?
A written after-show report by email, and a short survey on how it went. Candidate data held in Talentbank Career Passport stays there; we do not export it to your own systems.
Can we pay by purchase order, or in another currency?
Yes. We work with many companies' procurement and purchase-order processes, and we can discuss paying in currencies other than ringgit. Our vendor registration documents are ready if your company needs them.
Do you brief first-time exhibitors?
Yes, we offer a short one-to-one briefing call. We also recommend listing your roles on Talentbank Career Passport before the fair.
Why do some booths attract fewer candidates?
The two most common reasons are a booth that does not stand out and recruiters who stay behind the table. An open layout, a clear visual hook and staff who step forward to welcome people make the biggest difference.
Do you run virtual career fairs?
Our fairs are held in person. Recruitment Drives can run online as well as in person.
What is Campus Branding?
Advertising on university campuses: large wall graphics, A0 posters, glass stickers, digital screens and canvas frames, placed where students pass every day, including at a specific faculty such as Computing or Chemistry. Talentbank deals with the university, prints, installs and uploads. You provide the artwork. Availability is first come, first served. Ask us for the current rate card and the campuses available. Read more →
What is a Recruitment Drive?
Your own hiring day, built around your roles, for your company alone or shared with up to three others, held at your office or a venue you choose, such as a hotel. We promote it heavily to the candidates you want, and you see registrations before the day. Drives usually run on a Saturday morning, around 10am to 2pm, with a dedicated project manager. They are worthwhile from about 10 to 20 hires. Read more →
How far ahead should we plan a Recruitment Drive?
Ideally three to six months before the drive. It can be combined with LinkedIn Talent Campaigns, and it can run for a confidential expansion. Read more →
What do LinkedIn Talent Campaigns involve?
We run paid LinkedIn ads and sponsored posts for your roles. You approve every ad before it goes live, campaigns run for at least 14 days, and you can pause at any time. One campaign can cover several roles, and it can reach people who are not actively looking. As a guide, the minimum ad budget is USD 7,500, plus a separate management fee. Read more →
How does Recruitment work for experienced hires?
We find candidates for your roles, from one role upwards, alongside your own recruiters. The fee is agreed per placement, in writing, before we recommend anyone, and placements are backed by a replacement guarantee within an agreed period. Contract roles are covered too. Read more →
What is Executive Search?
A retained, exclusive and confidential search for senior and leadership roles. We present three candidates per round, include a skills and psychometric assessment, check references before the final choice, and can run the search without naming your company at first. Read more →
Do you design and build exhibition booths?
Yes, for any event, anywhere, not only our own fairs. We design in 3D, usually with three or four rounds of changes, handle permits, and build, set up and take down the booth. Allow three months or more; faster is possible when decisions move quickly. Read more →
What is the Graduate Recruitment Handbook?
Our annual study of how employers hire graduates, from 1,000+ organisations across 52 sectors. Employers can redeem it free by completing a short survey, or buy an electronic copy with an organisation-wide licence at the listed USD 2,100. The content is the same either way. The handbook is for employers only. Read more →
What are Bespoke Engagements?
For high-stakes mandates that do not fit a standard package, typically six figures and above. We design the engagement around your goals, and it begins with a private call with our CEO, arranged through the CEO's Office. Read more →
Can Talentbank plan our annual dinner?
Yes, end to end: venue, programme, entertainment and emcee, food and drink. Every dinner is quoted to your brief. Allow two to six months, and more than six if you can. Read more →
Can Talentbank run a team-building day?
Yes. Our team building is built on the Menagerie Method: everyone takes the free 10-minute test, then the team works through its own mix over a full day, a two-day offsite or a longer intensive offsite. Run by Talentbank facilitators, with Ben Ho on request, and quoted per engagement. Read more →
What is the Events Management Masterclass?
A four-day, hands-on masterclass in planning and delivering corporate events, run several times a year in Kuala Lumpur. It is currently listed at RM 7,000 per participant, is HRD Corp claimable subject to eligibility, and awards an Industry Certificate. It can also run in-house. Read more →
What are Menagerie Keynotes?
Corporate talks built on the Menagerie Method, our work-personality framework, for your team or event. Each is scoped with you, from a keynote to a longer session. Read more →
For Universities
How does Talentbank work with universities?
Through campus career fairs, Talentbank Career Passport for your students, a white-labelled career platform, and recognition in the Graduate Employability Index. It starts with a short introductory call, and there is no minimum student population. To begin, write to our CEO's Office at ceo@talentbank.io. Read more →
Does it cost a university to host a campus career fair?
No. We bring employers from across industries, the booths, registration, manpower and the running of the event.
How far ahead should we plan a campus fair?
Well ahead. Most partners fix their dates many months in advance, so speak to us early.
What is the white-labelled career platform?
A career platform your students use under your university's own brand, with a job and internship board, career resources, an events calendar and access to our employer network. It is free of charge for partner universities. Read more →
Do you work with polytechnics, colleges and branch campuses?
Yes, in the same way as universities. International branch campuses are welcome too.
Can our alumni office work with Talentbank?
Yes. Alumni offices work with us as well as career centres.
Can we bring a whole cohort to a career fair?
Yes. Career centres can register students together, and some arrange buses for the day. Read more →
Do you give talks at secondary schools?
Yes, as a goodwill contribution. To invite us, write to our CEO's Office at ceo@talentbank.io.
Can we request a speaker for our graduation ceremony?
Yes. Our graduation keynotes are given by Ben Ho and other Talentbank speakers. There is no speaking fee; where travel is involved, we ask only to cover the basic cost. Read more →
For Students & Graduates
What is Talentbank Career Passport?
Our career platform at talentbank.ai, on the web and as an app. You build one profile, reuse it for every fair, and get notified automatically when a role matches you. Read more →
Is Career Passport free?
Yes. It is free to use, with an optional paid tier that adds extra features.
Who can use Career Passport?
Anyone from age 15, with no upper age limit: school leavers to postgraduates, with diplomas, vocational or TVET qualifications, or degrees. Users under 18 need a parent's or guardian's consent.
What kinds of roles are on Career Passport?
Full-time roles, internships, part-time and freelance work, in Malaysia and overseas. You can apply yourself, and employers can also reach out if your profile fits what they need.
What can I add to my profile?
Your CV, a portfolio, work samples and a video introduction. The CV tool suggests improvements and can help rewrite your content, and you can see how many employers have viewed your profile.
Can I hide my profile from certain employers?
Yes, for example from your current employer. You can change this in your profile settings, along with how and how often we contact you.
Can I delete my account?
Yes, at any time, and your account closes immediately. How long records are kept afterwards is set out in Career Passport's own privacy terms on talentbank.ai.
How do I attend a career fair?
Find the fair on our events calendar and register ahead to speed up check-in. Walk-ins are welcome, and you can register at the door. Some fairs email an entry QR code when you register; if you have not received one, just come along. Read more →
What is the National Career Fair?
Our national career fair, held once a year at MITEC, Kuala Lumpur, since 2024: 100+ employers and 10,000+ career opportunities under one roof. It is free to attend, with free shuttles from KL Sentral and Sunway Putra Mall, mentors to review your resume, and talks through the day. Read more →
What is the Talentbank Career Fair?
Our flagship career fair, held once a year at Sunway Pyramid Convention Centre since 2017: 100+ employers and 10,000+ career opportunities under one roof. Registration is free, with mentors, a resume clinic, career talks and a lucky draw through the two days. Employers can express their interest in exhibiting. Read more →
What should I bring to a career fair?
Printed copies of your CV, enough for the employers you plan to see, plus a soft copy, as some employers collect CVs by QR code. Smart casual or formal dress is recommended. Some employers interview on the spot and others follow up later, so be ready for both.
Can international students attend?
Yes. Our fairs are open to everyone regardless of nationality. Whether a company can hire you depends on its own criteria, and work rights are arranged with the employer.
How do I find an internship?
Through our fairs, especially the Campus Series at universities, and through listings on Career Passport. Talentbank does not take internship applications directly. Read more →
Can I attend more than one fair?
Yes, as many as you like. Your Career Passport profile works for all of them.
Are your fairs accessible for wheelchair users?
It depends on the venue. Ask us about the specific fair and we will confirm.
Is there help with travel to a fair?
For the National Career Fair at MITEC, free shuttle buses run from KL Sentral and Sunway Putra Mall. For our other fairs we do not offer travel support, but some universities arrange free buses, so check with your career centre. Carpooling with friends works well too. Read more →
Will I get a certificate for attending a fair?
No, fairs do not come with a certificate or academic credit.
How do I report a bad experience with an employer at a fair?
Please raise it in confidence through our whistleblowing channel. We take discrimination and harassment seriously.
Can someone review my CV?
Career Passport's CV tool is designed to help you improve your CV yourself. For step-by-step advice on getting hired, read The Career Playbook. Read more →
What is The Career Playbook?
A practical, step-by-step guide to getting hired, written by our CEO Ben Ho for school leavers, students and young graduates. Read more →
What is Your Work Animal?
A free work-personality test from the Menagerie Method: 12 archetypes across four dimensions, in about 10 minutes. Read more →
What is the Boardroom Challenge?
A business case challenge, free to enter and open to students and fresh graduates, on your own or as a team. There is a cash prize, and where the sponsoring organisation is hiring, winners are put forward for an interview or an internship. The exact prize is stated on each problem when it is posted. Read more →
What is the Talentbank Graduate Finishing School?
A two-day programme (15 hours, 30 lessons) for graduates and school leavers who cannot land a job. We interview every applicant first, and we groom the students we accept. Accepted students are guaranteed a job placement, and their own readiness and performance matter just as much: the conditions, including a 30-day money-back guarantee, are in the Student Terms. There are ten tracks, from engineering and hospitality to customer service and programming. Read more →
What is the Tech Hackathon?
Talentbank's own national tech challenge, where teams build a better job platform. Entry is free, teams are one to four people, entrants must be 18 or over, and finalists present a live demo. Dates for the next edition are on our events calendar. Read more →
Can I get career mentoring?
Yes. Our mentors are at every Talentbank Career Fair and National Career Fair, free of charge, to answer your questions about careers. Read more →
For Professionals
How can Talentbank help working professionals?
Through study you can do while working, such as an Executive MBA with an accredited university partner or Corporate University; IndustryCert, assessed on what you can demonstrate; Executive Search for senior roles; Talentbank Career Passport; and our Flagship career fairs.
What is Corporate University?
We match working professionals with postgraduate programmes and professional certifications at partner universities in Malaysia and overseas, part-time, weekend or full-time. You can apply to several partner institutions through one process. Read more →
Is there a fee for Corporate University?
No, there is nothing to pay Talentbank. Career coaching alongside your study choice is available at an additional cost. Read more →
Can my employer sponsor my study?
Yes, employers can sponsor staff through Corporate University. Your employer does not see which programme you choose unless you tell them. Read more →
Who can apply through Corporate University?
Professionals in Malaysia and abroad. Entry requirements, including work experience, are set by each university. We can also help families choose schools, including international schools. Read more →
Awards & Recognition
What is the Graduates' Choice Award?
An employer award decided 100% by university students in Malaysia, running since 2018, graced by the Ministry of Higher Education since 2018. Read more →
How do students vote?
At graduateschoiceaward.com. Voting is free and runs each year from 1 July to 30 June, with one vote per student in each cycle.
How does an employer get nominated?
It doesn't need to be. There is no nomination and nothing to apply for: every established employer with a presence in Malaysia can be voted for, and students decide. Being listed and winning are both free. There are around 100 sector categories, and an employer that spans sectors can be listed in more than one. An employer can check whether it is on the register at graduateschoiceaward.com. Read more →
Which employers are eligible?
Companies operating in Malaysia with at least 10 employees that hire graduates, including foreign-owned companies. An employer that prefers not to take part can tell Amira, our assistant, and our team will remove the listing.
What do winners receive?
A trophy, and a digital Seal to use on careers sites, recruitment materials and booth backdrops during the award year. Winners can book a table of 10 at the gala and are featured on our site. Only outright winners are recognised; there is no runner-up or finalist tier.
What is the Graduate Employability Index?
It shows which universities employers hire from and would hire from again, based on Talentbank's annual survey of 1,000+ organisations across Malaysia. Results are announced each year at the Employers' Choice Award, and the full national directory launches soon. Read more →
How is it different from the Graduates' Choice Award?
They work in opposite directions. In the Graduates' Choice Award, students vote on employers. In the Graduate Employability Index, employers rate the universities they hire from.
What is the Good Employer Index?
A recognition of the workplaces worth building a career in, being prepared for its 2027 inaugural cycle. Full details will be published on its page. Read more →
Community & Mentoring
What is Pay It Forward?
Talentbank's graduate mentoring movement. We organise free career mentoring at our Talentbank Career Fair and National Career Fair for people still finding their direction. Read more →
What is Game On?
Our monthly social sports meetup, open to everyone, from students to employers. Drop in when it suits you; you do not need to commit to every fixture. Dates and venues are on the events calendar. Read more →
Trainers & Mentors
Can trainers work with Talentbank?
We work with practitioners who have real experience to share, preferably at least five years of work experience, on our graduate training programmes. Send your proposal to our CEO's Office at ceo@talentbank.io.
Is training work paid?
Some engagements are paid and some are pro bono, such as many university talks. Terms are agreed per engagement.
Will Talentbank promote or sell our course?
We do not resell or promote external courses on commission. We are always open to discussing a genuine collaboration: send a proposal to ceo@talentbank.io.
How do I become a mentor?
Through Pay It Forward: mentors have at least five years of work experience and are introduced by an existing mentor. Read more →
About Talentbank
What is Talentbank?
Malaysia's talent authority since 2010: an employability ecosystem connecting students, graduates and working professionals with the employers who hire them, through career fairs, recruitment, recognition and research. Read more →
Who does Talentbank serve?
Students, graduates and working professionals, employers, universities, associations and government. Read more →
Where is Talentbank based?
B-0-19, Plaza Damas 3, Jalan Sri Hartamas 1, Taman Sri Hartamas, 50480 Kuala Lumpur, Malaysia. Read more →
How do I get in touch?
Ask Amira, WhatsApp +60 12-392 9239, write to ask@talentbank.io, or use our contact page. Employers can also write to employer@talentbank.io. Read more →
Who is Amira?
Our AI assistant, trained by Talentbank's leadership team. She can answer most questions straight away and pass you to our team when needed. Please confirm anything important with us.
How can we partner with Talentbank?
We partner with universities, colleges, associations and industry bodies who share our commitment to employability. The first step is a conversation. Read more →
Who are Talentbank's partners?
We work with public and private universities across Malaysia under formal partnership agreements. Our Partners page lists the universities we work with under formal agreements. Read more →
How does Talentbank handle my personal data?
In line with Malaysia's Personal Data Protection Act 2010 and our Privacy Policy. We do not sell personal data. Read more →
Where can I find your policies?
Our Privacy Policy, Terms of Service, Cookie Policy, PDPA Notice and Whistleblowing Policy are linked at the foot of every page. Read more →
How do I raise a concern about Talentbank?
Anyone can raise a concern in confidence, directly with our CEO, under our Whistleblowing Policy. Read more →
Does Talentbank have job openings?
Yes, from time to time. Our Careers page lists the open roles, which come live from Talentbank.ai, with the benefits and how hiring works. Read more →
Can I visit your office?
By appointment only, even on weekdays. Ask Amira to book a time and she will connect you with the right person. Our office is at Plaza Damas 3, Sri Hartamas, and the Contact page has a short video on how to find us. Read more →
How do media enquiries reach you?
Please write to press@talentbank.io. Speaking invitations can go to our CEO's Office at ceo@talentbank.io.
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